Terms and Conditions

Welcome to Reemah Luxe Ltd. These Terms & Conditions govern your use of www.reemahluxe.com and the purchase of products from our website.

By accessing our website or placing an order with us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.

Using Our Website

By using this website, you confirm that:

You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate, complete and up to date.
You will use this website only for lawful purposes.
You will not misuse, disrupt or attempt to interfere with the operation or security of our website.

We reserve the right to suspend or restrict access to our website where we reasonably believe these Terms have been breached or where necessary to protect our customers or our business.

Customer Accounts

You may choose to create an account when shopping with Reemah Luxe.

Creating an account allows you to:

View your order history.
Save delivery addresses.
Track eligible orders.
Enjoy a faster checkout experience.

You are responsible for maintaining the confidentiality of your account login details and for all activity that takes place under your account.

Please notify us immediately if you believe your account has been accessed without your permission.

We reserve the right to suspend or close customer accounts where fraudulent activity, misuse or breaches of these Terms are suspected.

Product Information

We aim to ensure that all product descriptions, images and pricing displayed on our website are accurate.

However:

Colours may appear slightly different depending on your device or screen settings.
Measurements are approximate unless otherwise stated.
Product images are provided for illustrative purposes and minor variations may occur.

If you have any questions about a product before placing an order, please contact us and we will be happy to assist you.

Product Availability

All products are subject to availability.

Adding an item to your basket does not reserve that item. Your order is only confirmed once you receive an order confirmation email from us.

In the unlikely event that a product becomes unavailable after your order has been placed, we will contact you as soon as possible to discuss the available options, which may include:

Waiting for the item to be restocked.
Selecting an alternative product.
Receiving a full refund for the unavailable item.

Pricing

All prices displayed on our website are shown in Pounds Sterling (GBP) unless stated otherwise.

Prices include VAT where applicable.

We make every effort to ensure that prices are accurate. However, if a genuine pricing error is identified before your order is accepted, we reserve the right to cancel the order and contact you with the correct price before proceeding.

Prices, promotions and special offers may change without prior notice.

Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After placing your order, you will receive an acknowledgement email confirming that we have received it.

This acknowledgement does not mean that your order has been accepted.

A contract between you and Reemah Luxe Ltd is formed only when we accept your order and send you an order confirmation confirming that your order is being processed.

We reserve the right to refuse or cancel an order where: